Wednesday, August 26th, 2009
Message from County of GP No.1
WIRELESS HIGH SPEED PROJECT
Dear Landowner, a requirement to install a local
tower free of charge in your property is the signing
of an Access Easement Agreement with the County of
Grande Prairie No. 1.
65 ft and higher:
YOU (and anybody else on title) ARE REQUIRED TO COME
TO THE COUNTY ADMIN BUILDING PRIOR TO THE
INSTALLATION TO SIGN AN ACCESS EASEMENT AGREEMENT.
64 ft and lower:
GPN has a copy of the Agreement. This copy has to be
filled out and signed before the local tower
installation. YOU (and anybody else on title) ARE
STILL REQUIRED TO COME TO THE COUNTY ADMIN BUILDING
WITHIN 10 BUSINESS DAYS OF INSTALLATION TO SIGN AN
ORIGINAL AGREEMENT. (Failure to do so will result in
High Speed Services suspended until signing of
agreement)
We ask that you please bring picture ID so we can
verify you are the correct person to sign.
Thank you, we are glad we can help you with getting
High Speed Internet Service.
If you have any questions please feel free to
contact me,
FOR A COPY OF THE ACCESS EASEMENT AGREEMENT PLEASE
CLICK
HERE.
Natalia Madden, Systems Manager
County of Grande Prairie No. 1
780-532-9722
nmadden@countygp.ab.ca
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Wednesday, August 26th, 2009
New
High
Speed Internet Towers
New Towers were erected and are now operational at
these areas: Bezanson, East bank of Smoky River,
North of Teepee Creek, Kleskun Hill.
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Tuesday, June 9th, 2009
New Online Client Portal
We are excited to
launch a valuable new service to all of our clients,
an Online Client Portal. Inside the Portal,
you can access account and billing details as well
as signup for additional services, request technical
support, pay your bill and much more.
You can access the
Portal via the link on the bottom right hand side of
our website. At the login screen you simply
input your GPN e-mail address and your temporary
password. In order to receive your temporary
password, you must first click on the Request a
Password Reminder link to have it emailed to you.
Once inside the Portal you can change your password
by clicking on the My Details link, and then Change
Password.
Please feel free
to explore all that the Portal can do for you, as we
look forward to having it improve the way that we
communicate and interact with our clients. When
first accessing your Portal, please review all your
account and billing details to make sure the
information is kept current.
|
Wednesday, June 3, 2009
New
Email Server
In response to our growing client base, we have
transitioned to new Email Servers. This allows
us to provide better, more consistent email service
to our existing clients. As well as gives us
the ability to grow with our client base for years
to come.
As a result of
this, we recommend that all people using a GPN email
account make some modifications to their email
account settings. This is not a required
change, but will result in better reliability on
their email account going forward. Previously
our clients have used coool.ca (or the domain
you chose) as their incoming and outgoing email
server. Going forward we would like to have
all clients change to using pop.coool.ca (or
the domain you chose) for their incoming mail
server, and smtp.coool.ca (or the domain you
chose) as the outgoing mail server.
We have updated
our account setup instructions to include these
changes. Those instructions can be accessed by
clicking
here,
then clicking on the icon for the email program you
are using. If you would like to make this
change, but require more assistance than the website
can provide please feel free to file a Support
Ticket using our Client Portal, or contact us at
780-882-6623 between 9 AM and 4 PM.
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Wednesday, May 27th, 2009
New High
Speed Internet Towers
With the arrival of warm weather, we have been
building many new towers all across the county.
Over the last few months we have built new towers in
the following areas:
Morgan Mountain (Servicing the Webster area),
Clairmont, Goodfare, Flying Shot Lake, Smoky River
Valley (Servicing Rio Bend Estates and area)
|
Friday, February 13, 2009
New High
Speed Internet Towers
Two new towers in the Demmitt
area.
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Wednesday, January 14, 2009
GPN
Launches New Support Site
Update: This Support Ticket System has been
discontinued in favor of the new Online Client
Portal, which includes an integrated Support
Ticket System.
In an effort
to serve our valued clients better, we
have launched a new site to deliver technical
support. By using this site you will be
able to correspond directly with our technicians
to get the help that you need. This new
site allows people to post their support
tickets, and the subsequent responses, whenever
is convenient for them. As soon as our
technicians respond to your ticket, you will
receive an email notifying you of an update to
your ticket. The same thing applies on our
end, with our technicians personally receiving
email notification as soon as you update the
ticket. This new site is accessible from
the
Support link at the top of the page.
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Friday, December 12, 2008
County expands high-speed Internet service
BY JEANNE GAGNON - Peace Country Sun Writer
County residents unable to get high-speed
Internet because trees, valleys, hills or their
isolated location hinders the signal, will soon
be able to surf the ’Net.
The County of Grande Prairie’s high-speed
Internet service is now moving into the
hard-to-service areas, as it has nearly covered
all the easy-to-service ones, it was announced
recently.
“Is a person less important living down in their
valley or riverbank than a person living on top
of it? Because they choose to live there, does
that mean they don’t get the same service as the
person on top,” asked the county’s Internet
committee chairman Richard Harpe. “Our mandate,
when we started, was to service everybody in the
County of Grande Prairie that wanted high
speed.”
The county has set up 10 Internet towers in
agreement with GPN Wireless Network Solutions
Ltd., a local Internet service provider. The
towers are located at Bear Hill Park, Elmworth
curling club, Beaverlodge, Teepee Creek fire
station, Clairmont, Goodfare, Richmond Hill,
Minhas (near the Correction Line), Demmitt
landfill and another repeater near Demmitt.
“Because of some landowner problems, we are now
putting the Demmitt tower on the Demmitt
landfill site. Demmitt should be up and running
shortly,” said Harpe.
Residents living in a flat area of the county
with a minimal number of trees typically have a
clear line of communication with one of the
Internet towers.
“If the Internet service provider installs a
tower in there, they will have a clear
connection,” said the county’s information
systems manager Natalia Madden.
But servicing areas where the land slopes and
many trees surround a home is harder, said
Madden, “because you don’t have a straight line
to view one of the already installed towers.”
Residents living in the those areas will get a
small tower or antenna so they can get the
signal from one of the county’s 10 towers.
Installation will be done on a per-demand basis
throughout the next year, said Madden.
“The service is in the area already, you just
need to have a little, like a ladder, a little
step to grab the service,” she said. “We have no
idea, right now, of how many of them are going
to be (installed). We don’t know how many hard
areas we have. The main challenge is to schedule
… to schedule a priority or just to schedule the
installation.”
The county initially budgeted $260,000 to
provide the service and to date has spent
slightly more than $82,000 installing the eight
towers covering the easy-to-service areas. It
will use the remaining $178,000 to cover the
hard-to-service areas. Harpe said he knows of
about 15 people who requested the service, but
suspects there are more.
For information on registering for wireless
high-speed Internet service in your area, and
related customer user fees, please visit
www.coool.ca or call GPN at (780) 882-6623.
Article ID#
1339254
|
November, 2008
New
Service
GPN
Introduce new Web hosting service. Based on
CPanel world leading web host control panel.
|
November, 2008
New
Service
GPN VoIP provides
reliable and inexpensive VoIP (Voice over IP) telephone
service and advanced, virtual PBX switchboard services to
anybody, anywhere in the world. Our modern IP Telephony
network means that whether you are a residential customer
wishing to make cheap calls to your family overseas or a
business needing sophisticated facilities that were
previously only available from a very expensive PBX, you’ll
find that we offer a VoIP Broadband Phone service that works
for you at a very competitive price.
|
October, 2008
New High Speed Internet Towers
Richmond Hill, Grovedale West.
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June, 2008
New High Speed Internet Towers
Elmworth Curling Club, Spruce-Wood Park, Beaverlodge,
Clairmont and Grovedale.
|
May, 2008
County
Connections Newsletter
The County's newsletter, County Connections,
is published bi-annually and delivered to all
residents on tax roll. This means that every person
or business owning property within the County of
Grande Prairie will receive a copy in their mailbox.
This newsletter is designed to keep you informed of
our programs and services, and the news and events
that are important to you.
Reference: http://www.countygp.ab.ca/
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May 20, 2008
County Approves Three Additional
Rural High Speed Internet Towers The County of Grande Prairie has approved
construction of three additional County subsidized internet towers, in agreement
with GPN Wireless Network Solutions Ltd, a local internet service provider. This
is in addition to the Bear Hill tower, north east of LaGlace, which became
operational in April, 2008 and was the first tower to be constructed in rural
areas with no other service providers.
The newly approved towers are to be located at the County Fire Station in Teepee
Creek, at the Mountview Curling Club site in Elmworth, and north east of the
Town of Beaverlodge. All of the towers are expected to be operational by the end
of May. For more information on the location of these towers and existing
coverage areas of the County, please refer to the attached High Speed coverage
map or access the County’s web site at www.countygp.ab.ca, quick links, Wireless
High Speed Project. “The County is very pleased with the progress to date on
this project, which will clearly improve the quality of life for our residents,
benefit businesses and industry and provide opportunities for economic
development”, said County Internet Committee Chairperson Richard Harpe.
The towers are to be constructed and operated by GPN. For information on
registering for wireless high speed internet service in your area and related
customer user fees, please visit www.coool.ca or call GPN at (780) 882-6623.
Reference: http://www.countygp.ab.ca/
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May 8, 2008
New Tower in Teepee Creek is fully operational.
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April 2, 2008
Bear Hill Tower is fully operational.
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March 7, 2008
Towers for area South, Southeast of Morgan
Mountain are operational.
Towers
for area Northwest of Hythe and Beaverlodge North
are operational.
Tower in LaGlace is operational march 7, 2008
|
March 3, 2008
Council
Approves First “County Tower”
Council has approved the High Speed Internet Project
Committee’s recommendation to
construct the first County subsidized tower. The
Bear Hill tower is the first tower to be
constructed in rural areas with no other service
providers. While the County is investing
up to $260,000 to provide coverage to remote areas,
a fee will be charged to customers by
the service provider, GPN Wireless Network Solutions
Ltd.
The attached map shows GPN’s current coverage of the
County in pink. The areas
highlighted in green, which includes the Bear Hill
tower site north east of LaGlace, are
expected to be operational by Spring, 2008. As the
towers are constructed, additional
maps will be published outlining the exact coverage
area.
Towers will be constructed over a period of 18 to 24
months. If you are interested in
registering for wireless high speed internet service
in your area, please visit
www.coool.ca or call GPN at 882-6623.
GPN Wireless Network Solutions Ltd. (GPN) is a
locally owned and operated
company operating in the County of Grande Prairie
since 2005 and under a different
name in similar fields of expertise since 1986.
Owners and operators of the company
have combined experience of 45 years in the fields
of computing, networking, electronics
and management.
Reference: http://www.countygp.ab.ca/
|
February
14 2008
New towers being prepared for area South, Southeast
of Morgan Mountain.
|
February
12 2008
New towers being prepared for area Northwest of
Hythe and Beaverlodge North.
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December 10/2007
-
County Partners
to Provide Internet
The County has signed an agreement to provide
wireless internet services to our residents.
Read Article »
News Release – For
Immediate Release December 10, 2007
County Signs Agreement to Provide Wireless Internet
Service
The County of Grande Prairie has entered into a
partnership with GPN Wireless Network
Solutions Ltd. to provide wireless high speed
internet service to County residents. The
County will invest $260,000 to construct up to 26
towers for rural areas currently
experiencing difficulty obtaining high speed
service.
G.P.N. Wireless Network Solution (G.P.N.) is a
locally owned and operated
company operating in the County of Grande Prairie
since 2005 and under a different
name in similar fields of expertise since 1986.
Owners and operators of the company
have combined experience of 45 years in the fields
of computing, networking, electronics
and management.
“We would like to thank the County for the
opportunity to expand our business and for
the trust given to us to provide residents with high
speed internet services,” stated coowners
Boris and Ivo Martinek. “This service clearly
improves the quality of life for our
residents, benefits businesses and industry and
provides opportunities for economic
development,” said County Internet Committee
Chairperson Richard Harpe. “Emergency
services will also benefit by using the towers in
areas that are currently outside of the
range of radio signals.”
The towers will be constructed over a period of 18
to 24 months. Demand will determine
which areas of the County receive the service first.
If you are interested in wireless high
speed interest service in your area, please visit
www.coool.ca to register or call GPN at
882-6623.
Reference: http://www.countygp.ab.ca/
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December 2007New tower being prepared
for area of Southwest of Beaverlodge and Elmworth, expected to be fully
operational by mid December.
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